I had been a primary time person to on the internet reservations so I used to be very anxious And that i manufactured them at the same time as my brother-in-legislation from his house so he could walk me by it. At the tip my Price for the exact same excursion was about $a hundred and seventy a lot more than his. I locked in a very rate (spherical excursion)of $365 depart $thirty return excursion, but was charged $425.12 each as opposed to the $395 Every. Charging for seats only for the departure of $60ish, the return flight was not an extra cost because there were seats obtainable alongside one another at no added charge. I had been charged the two methods as opposed to just the departure – so a further $60ish. I needed to get my reservation in at the same time as my brother in law so I submitted it and attempted to determine following why mine was about $a hundred and seventy more for a similar matter. I had the affirmation e-mail intending to my function so I could print it out so I didn’t have it accessible to me from my residence. After i went into operate a next day afterwards, I could see every thing was Erroneous. Once i referred to as AA I had been transferred all over and instructed practically nothing may be carried out it was earlier the 24 hours – I didn’t choose to cancel only get a credit.
My daughter and I flew to Barbados for my Mate”s funeral on Jul 23rd. We had a disservice and to the return flight, we were being pressured to attend about an hour to get a wheelchair. It absolutely was irritating, and as somebody with cardiac well being, it absolutely was considerably scary.
I am able to assure you that This is actually the worst flight I've had in my complete daily life. My mom and husband both of those concur. We fly all around the region and they are not new to traveling. General it had been just a awful knowledge. We skilled racism, incompetence and about labored and irritable personnel.
I can not receive the grievance section of the American Airlines Web-site to operate. So Here is the only location i can find to write-up my details prior to mailing it into the cooperate Place of work.
Clients who wish to go with or complain to American Airlines can Speak to the corporate office at:
Experienced a web-based reservation established to go and when looking to submit it told me to begin above – I referred to as a consultant instantly and stated they may see the worth I had been quoted but when refreshed when up $a hundred and twenty – Tough to feel that they would not stand by what they may see on the net – I ended up having to spend the additional $120 simply because I needed those specific flights – once again difficult to believe that they might not stand beside the web selling price – quite expensive
In no way I repeat hardly ever will I choose American Airlines. Again.Fully unprofessional workforce with the ticket agent to flight attendants. All of the jokes I've listened to about it remaining a ” cattle hauler ” airline is however true in my the latest encounter.really sad.
I'm a 100 percent disabled veteran who has saved her funds for around 16 months paying out inside of a family vacation club to go on the cruise from PR round vacation into the Caribbean with my son who I wont be viewing for a long period due to a position he chose to take. I bought a plane reservation when US Airways was in company but a person in the company set it as much as just take my flights and also to steal my income. They switched it out to American Airways Nonetheless they altered the six digit document locator 3 instances. It mustn't have changed but only twice and they moved it from NYC to PHL. They did this since the one who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an personnel of Disney Cruise Line and she or he contains a mobile phone. She lied to everyone and stated which i experienced a dialogue with her. I just explained to her on voice mail to get in touch with me because anyone explained which they were being cancelling my cruise. they gave no reason. I am 55 yrs old and I've a set cash flow. They canceled my cruise with no rationale. They didn’t like that I mentioned that it was too hazardous to attempt to access Grenada on 1/twelve leaving on one/ten which you would have to check out rapidly and also you cant do it So the captain checked out the mapping I Get mainly because they modified the itinerary so which the ship goes to Barbados very first then to Grenada.
I'm producing to inform you of my Awful knowledge flying on American Airlines. 1st off, I used to be confirmed on flight # 1696 from New Orleans to Chicago to get a five:fifteen departure on seven/9/07. For sure soon after various alterations to this departure time with little or no conversation from an Airline representative concerning the delay (till the flight time elapsed and no updates were being produced) I inquired and uncovered which the hold off was a direct results of inclement weather. Upon arrival to Chicago’s O’Hare Airport, I acquired that right after presenting to my departure gate for my connection, that the flight # 4169 departed underneath 20 minutes before my arrival within the gate.
it is pitiful to possess to report that my numerous email messages to Consumer Relations have not been answered as of to this point Oct 29, a total deficiency of essentially the most elementary courtesy towards an 84 years previous Very first-Class passenger and Frequent Flier….
Upon arrival in Panama with flight AA959 one of the 2 luggages, a Roncato luggage, ( shots attached ) value €189 arrived broken. I straight away went to the suitable Place of work In the airport, wherever the sole remark was which they handed me a « examining Article Damage recognize », which I enclose herewith. I put in the following day shopping for a fresh baggage and trying to get in touch using your offices by using the telephone numbers indicated within the said document without the need of, nevertheless, getting any reply – the cellular phone is never answered and the line goes blank right after many informative post minutes of waiting, despite which range I dial. I Hence continue my vacation and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I yet again endeavor to Call your office for the airport, but the sole advice they may give me was to issue a grievance through your website, which I'm now performing. In addition to the above, I do have Yet another – and doubtless far more critical – complaint. At time of my reservation I paid out an extra $88 ($44 Every single) for extra consolation seats. To my surprise, the seats turned out to be the normal – no added – seats.
The thing is a closely related illustration of this with American Airlines. I a short while ago took a trip they usually in no way acquired me to my location.
I identified as AA this morning and I was notified that they observed the car seat in NYC. It's going to be leaving NYC this afternoon and we be at my property someday nowadays or tomorrow.
We are very annoyed aiming to learn about our gain miles. Account numbers BBB88568 and 18NH898. We had been scheduled to fly to India March 2012 and all flights to India were canceled. We must know our miles standing and if any miles have already been canceled we need them reinstated.